Care Above Policy
CANCELLATION & MODIFICATION
If something needs to change, here's what to do — and what we can help with.
CANCELLATION WINDOW
Because every set is made-to-order, we can only cancel or modify an order within 1 hour of when it was placed.
After that 1-hour window, your order moves into production — our team begins painting your set by hand — so changes are no longer possible.
HOW TO REQUEST A CHANGE
If you need to cancel or modify your order:
- Email support@crownedmani.com within 1 hour of placing your order.
- Include your order number in the subject line.
- Tell us what you'd like changed (size, shape, shipping address).
We'll confirm once it's been done — usually within the same business day. For anything outside the 1-hour window, please reach out and we'll do our best to help.
DAMAGED OR WRONG ITEM
If your order arrives damaged, defective, or wrong — that's on us. Email support@crownedmani.com with a photo within 30 days of delivery and we'll send a replacement or full refund.
See our refund policy for full details.
This is Crowned Mani.
Made by hand.
Worn with pride.
Loved by us.